Our Managed IT Support solutions ingotlive-suite is designed to help prevent clients having IT problems but we are always very happy to help businesses with individual IT problems who are not currently supported under one of our agreements.
By concentrating on your staff's needs and focusing on minimizing the stress and frustration that technology in the workplace causes, our ingotlive-suite program creates an effective, productive and less stressed environment.
Our support program is based on a fixed monthly fee. It can easily pay for itself each month through the increased security, reliability and productivity.
This is our ingotlive 24/7 remote monitoring & management (rmm). Every computer supported by ingotlive is remotely monitored: for Processor Performance, Memory Usage and Disk Utilisation, as well as Patch Updates, Vulnerabilities, Data Backups and Anti-Virus Update.
It makes our clients’ computing devices and servers protected 24/7 by identifying potential threats and breakdowns before they happen. Many problems can be resolved automatically, but our team responds to more complex threats remotely; allowing our clients to continue their work uninterrupted.
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This provides outstanding protection for your staff from malicious and fraudulent emails, as well as email viruses.
Over 75% of all emails classified as spam or potentially harmful!
Our system stops all the junk in the cloud which frees up your internet bandwidth for the real business.
It also provides a daily report of emails that actually might be of use to the user
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Dynamically monitors all web traffic so that we can ensure that web sourced malware, adware and viruses are blocked at our cloud hosted scanning servers. This prevents them even reaching your network.
This sophisticated web filtering technology, we can also be used to actively control your staffs access to non-business websites during working hours
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This ensures your computers are automatically backed up each night without any human interaction, thereby ensuring that you have a fully recoverable offsite copy of your critical files at all times. It can also be configured to create a local backup provide excellent redundancy through this hybrid system
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This is our Managed Anti-Virus (AV) solutions and is based on technology which turns the AV industry on its head. It actively blocks all potential threats but uniquely will monitor any unknown software and if determined to be a threat will remove it and roll back any changes that had been made.
This solution runs extremely fast and has no noticeable effect on the computers performance when running.
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Our IT support covers a 100 miles radius of our office in Aylesbury, which includes:-
SecureDesk Limited was founded in 2003 to provide IT Support & Security solutions to small and medium size businesses.. It is a division of PSA Professional Solutions which has been providing computing solutions to businesses since 1989.
Unit 10, Bell Business Park
Smeaton Close,
Aylesbury
Bucks
HP19 8JR
Company Reg No
04921387
VAT No:- 924 6049 24
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