01296 328448
Our Client

what they do

Design Matters creates kitchens for private clients and developers across the Home Counties. They also run a highly specialized kitchen design service for elderly and disabled people, their ‘Accessible’ kitchen service.

What we do

Deliver our fully Managed IT Service.

With ingotlive, no longer do our clients have to tell us something has failed: we already know.  Because we monitor and manage computers in real-time over the internet, we can prevent problems arising, resolve issues before they’re even aware that they’ve occurred and if they need help, we can link with their PC to provide remote assistance . 

‘The Cloud’ and internet security are key topics in business today – by merging the most advanced cloud-hosted technology with our 25 years of expertise in supporting IT for small to medium enterprises (SME’s), we have developed a unique internet security solution which keeps our clients computers safe by stopping malware, viruses and spam in the cloud, thereby preventing them even reaching our client’s premises.

To maintain our clients Business Continuity Strategy, we ensure that their critical data is always secured offsite, by providing an encrypted Online Backup solutions which creates incremental backups of every piece of changed data each night. 

These services are included as part of our ingotlive “Manager Services”, and more details about them can be found by clicking the link below.

Results of how we protected Design Matters in the first-half of 2016
  • Number of emails sent to Design Matters = 86,853
  • Number of emails blocked by ingotmail  = 78,154 – (90% of total processed)
  • Number of good emails delivered by ingotmail = 8,699 – (10% of total processed)
  • Number of emails viruses ingotmail protected Design Matters from = 306
  • Number of infected webpages ingotweb blocked access to = 4,031
  • Design Matters employs –9 staff

In the first 6 months of 2015 ingotmail prevented nearly 100 thousand spam emails from distracting Design Matters staff and blocked over 1 thousand email viruses.

In addition in the same time ingotweb prevented staff from contaminating their computers with web malware and adware by blocking access to over 1 thousand infected webpages.

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Results of how we protected Design Matters in the first-half of 2016
Number of emails sent to Design Matters = 86,853
Number of emails blocked by ingotmail  = 78,154 – (90% of total processed)
Number of good emails delivered by ingotmail = 8,699 – (10% of total processed)
Number of emails viruses ingotmail protected Design Matters from = 306
Number of infected webpages ingotweb blocked access to = 4,031
Design Matters employs –9 staff

What they say

Richard Smithies – Managing Director
"Kitchen Design is a very IT demanding operation, so having SecureDesk fully managing our IT remotely means we can have confidence that there is someone we can turn to for support. Not only do they provide us support during normal working hours but because their system monitors everything 24/7 they can install updates and fixes in the evenings and at weekends thereby minimising any disruption these would have on our productivity. Having benefited from the support of SecureDesk over many years, I would happily recommend their services to other companies.” – Richard Smithies

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